A guest need becomes a task the moment it's spoken, then routed, tracked, and closed by the person who started it. Nothing written on a sticky note. Nothing lost on a radio.
MRLFA guest at the desk asks for towels and a crib before check-in. Lena holds down the mic and talks. Campfire transcribes it, titles it, and tags the room before she's back to the next guest.
The task arrives on Maria's board the same minute. No dispatcher, no relay race. She sees one clear next move: start working on it.
Maria starts the task, and the desk sees it go in progress. The voice note plays back in Spanish, so nothing's lost in translation. A photo on completion proves the room is ready.
When Maria marks it complete, the loop comes back to Lena. She opened it, so she closes it with the guest. Campfire even spawns the follow-up automatically, so the last step doesn't slip.
From the first word to the final confirmation, every handoff is visible and nothing drops between hands.
Questions
A staff member holds the mic and says what's needed. Campfire transcribes it, writes a title, and tags the room automatically — turning a spoken request into a tracked task in seconds, before they're back to the next guest.
Campfire routes each task to the right team member's board automatically, so a request reaches the person who can handle it within seconds — nothing written on a sticky note, nothing lost on a radio.
Yes. Every task is tracked from the moment it's created until it's closed by the person who owns it, so requests don't fall through the cracks.
Yes. Campfire routes and tracks housekeeping and maintenance requests alongside front-desk tasks, keeping every department's work in one place.
Yes. A task can be spoken or written in one language and read by the assignee in theirs, voice notes included.